At the heart of any business is communication, it is the life blood that gives us the information a business needs to survive.
There are many voice services available and our experts at Tpad can guide you through the whole process to enable you to make the correct selection that suits your needs.
What is a SIP Trunk / SIP Trunking
SIP Trunking is an efficient use of data connectivity to make voice calls through a SIP provider such as Tpad. Typically your existing phone system uses PRI lines (ISDN). These are separate lines to your data network that are purely used for your telephone system. These lines are installed in pairs (ISDN 2) or in groups such as an (ISDN 30). This type of line has a monthly rental and allows you the user to make or receive 1 call per line (ISDN allowing 2 concurrent calls and ISDN 30 allowing 30 concurrent calls.)
The main considerations with this type of connectivity is that you are limited to the amount of lines you have, and also the rental cost is fixed per month, even if you do not use the line, the rental remains.
Over the recent years there has been significant developments in telephony and more businesses such as yours are considering SIP Trunking for two reasons, increased capacity and flexibility, and to reduce on-going fixed costs.
Tpad is a provider of SIP services to business throughout the UK. We work with our clients to move away from expensive and restrictive aged systems to more up-to-date connectivity options and systems. SIP Trunking gives flexibility without reducing customer experience and also provides significant cost savings by reducing line and call costs.
If you currently have 6 lines delivered over 3 x ISDN 2 connections you are paying around £14 per month per line (£84 per month). You will also have a data connection. There are many types with different prices for data connectivity, ranging from standard ADSL at around £20 per month to private circuits at £400 a month. In all cases in order to move to SIP trunking, there needs to be an appropriate amount of bandwidth spare, to match the amount of calls you are looking to process concurrently. Example being 1mb upload would allow around 15 concurrent calls.
Moving your voice to SIP means that you can totally remove the ISDN lines, saving you future line rental costs. The saving in call costs is typically around a 50% when compared to standard call routing over ISDN.
Things to consider
When moving to over to SIP, Tpad will manage the transition away from your current line infrastructure to the Tpad network. This process requires Tpad to move (Port) your current inbound numbers away form your current line provider. Once done your inbound calls can be routed to any Tpad enabled site. The added benefit of this is greater flexibility for disaster recovery and added resilience.
Routing calls over SIP is significantly cheaper than standard teleco rates. In many circumstances Tpad has enabled companies to save at least 50% on their current call spend.
Tpad will assess your current infrastructure and make the appropriate recommendations. This sometimes involves a site visit and would also require an audit of your current telephony bills to that the correct infrastructure recommendations and call plan can be presented.
In moving customers to SIP, we do most of the work offline and agree a time and a date with you to install Tpad. The process is well constructed and designed to minimise the impact on your day to day business.
In order to find out more and gain the benefit from seeing a plan designed around your business along with a projected savings estimate please contact us.