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Tpad

Cloud PBX

Tpad offers PBX and reselling solutions to all sizes of companies, including enterprises.

Whether you're a medium sized business or a fully-fledged internet service provider, our wholesale PBX system allows service providers to offer an array of features at a very competitive rate. Reliable and industry leading, we offer variable extensions, configurations and DID options within our hosted virtual PBX solution.

Standard features with a Tpad virtual PBX system include:

  • Auto Attendant

  • Caller ID

  • Call Forwarding

  • Call Transfer

  • Call Conferencing

  • Dial by extension

  • Speed Dial

  • Three Way Calling

  • Voice Mail

    (including auto forward to email / other devices)

Premium PBX system features include: Day and Night Mode, Multiple Auto-Attendant/Menus/IVR, the ability to upload your own sound files, detailed call reporting, flexible routing logic, custom and analytic CRM Integrations and more.

TpadPBX main features:

  • Call recording – for inbound and outbound calls
  • Flexible multi-level IVR – (auto-attendant) call routing configurator
  • Inbound DID – flexible multi-level call routing configuration: Inbound calls can go to a series on routing features including ring groups, day night, queues, announcements, specific extension, specific voicemail or to external numbers.
  • Failover – call routing functionality
  • Easy call search – with recording play/download
  • User permission – based configurator on allowed features
  • Multi-level tenant configurator – Each customer setup has its own set on the same platform
  • Customizable rate cards – Each customer can be rated according to the assigned rate card setup
  • Credit management – Customer level or extension level credits can be assigned. Credit warning levels can be configured
  • Customisable on hold music
  • Other standard PBX – action features also include call forwarding, follow me, speed dial, call conferencing, 3way calling, internal calling, and transfers to extensions, queues and ring groups
  • Auto voicemail-to-email – Optionally an attached voicemail file is auto-sent to configured email
  • Paging and intercom
  • Outbound pin dialling – PBX can be remotely accessed and used to dial out for authorised users
  • Pick-up groups – Extensions can to grouped together for picking up a call in the group
  • Blacklisting – incoming numbers can be excluded
  • Auto-provisioning of IP phones – remote configuration of hard IP phones, with respect to manufacturer
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